When I asked for my phone back the sales person got really defensive.
Even if flip phones did have a SIM card SIM cards are not bread they do not expire or go moldy after a certain amount of time the sales person was obviously trying to steal from me.
After I left the store I called Verizon and have the phone reactivated nearly immediately.
Avoid this place at all cost. They're a wireless zone but there is no sign that says Wireless Zone in the store. The passing themselves off as a corporate store.
I am personally the manager at the store!! I have spoken to the employee that was involved in your transaction.. He was disciplined. I would like to extend the offer to change your mind of the store at any time as what you described is not our practice.
I went in today to reactivate my flip phone and the sales person told me I would have to buy a new SIM card. Flip phones don't have some cards he insisted that my SIM card had expired 6 months ago and that I was going to have to buy a new one and pay for a service charge of $20 to have my phone reactivated on top of Verizon's fee of $30. On top of that he said I would have to wait 24 hours to get the SIM card delivered. Again flip phones do not require a SIM card the salesperson was trying to steal from me.
Verizon Authorized Retailer Wireless Zone is a US Electronics Store based in Gardner, Massachusetts. Verizon Authorized Retailer Wireless Zone is located at 360 Timpany Blvd, Gardner, MA 01440, USA.
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