Dr. Jarvis and his staff are very thorough and helpful. A pleasurable experience.
Awesome service Discovered a serious that has needed extra care Love Dr Albertin
I went for my eye exam and the doctor who did that was very nice and professional and looked like he knew what he was doing. The next day I went back to pick out some glasses and I met David who was a total air head who took my glasses order and told me I had to pay for stuff that was covered by my insurance told me I had a copay which I did not have so I called my insurance to find out what was covered so my insurance called them to find out what was going on and he totally changed his story saying I ordered stuff that I did not order like progressive lenses when I ordered bifocals. My suggestion to anyone thinking about going there is go at your own risk and know what your insurance covers if you go there.
Terrible customer service.
They randomly decide to close early. Twice I've shown up during their posted hours to find their office lights off and doors locked.
Family Vision Care is a US Health facility based in Gardner, Massachusetts. Family Vision Care is located at 34 Connors St, Gardner, MA 01440, USA.
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