Another terrible experience with the rudest teller I've ever met. I have to agree with the 2 negative comments on Yelp. Apparently the bank doesn't care who they choose as the face of the company. Upon waiting in a long line the woman in front of me made a comment about the "lead teller" and what a witch she is and I couldn't agree with her more; she makes you feel like you're bothering her and you're nothing but a problem. The way she speaks to other employees and the customers is unbelievable in the workplace. She always tries to find some kind of problem with my transaction, almost like she wants to pick a fight. Clearly she hates her job, (that was obvious before I heard her say it to another customer). This one is a real piece of work. No managers on duty at the time to voice my complaint. I dread going there because of her lousy, rude, rotten attitude. I agree with the other online comments listed about her and thought I'd share mine.
They just introduced a checking account that includes identity theft protection and cellphone protection. What nice benefits for doing my banking with them.
Colonial Cooperative Bank is a US Bank based in Gardner, Massachusetts. Colonial Cooperative Bank is located at 6 City Hall Ave, Gardner, MA 01440, USA.
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